Data Security & Privacy
At Ecomsol, data security is not an afterthought — it is foundational to how we build and deliver every AI automation solution. We believe in full transparency about how client data is handled, processed, and protected.
Our Security Principles
These principles guide every decision we make about how client data is handled.
Transparency First
We clearly disclose how your data flows through our systems, which AI services process it, and what safeguards are in place. No hidden data pipelines, no surprises.
Data Minimization
We only process the minimum data required for each automation task. We do not bulk-transfer client databases to AI services. Sensitive fields are anonymized or redacted before processing wherever possible.
Client-Controlled Access
You retain full ownership of your data at all times. Access credentials, API keys, and system permissions are managed through secure vaults with role-based access controls.
How We Handle AI Data Processing
Ecomsol builds AI-powered automation using AI platforms such as OpenAI, Anthropic, and Google. Here is exactly how client data is handled.
Important: We do not use free consumer AI tools like ChatGPT or Gemini to process client data. We use business-grade developer APIs where the AI provider is contractually bound not to use your data for model training. This is the same approach used by banks, hospitals, and Fortune 500 companies worldwide.
Standard API
We use enterprise-tier AI APIs (OpenAI API, Anthropic API, Google AI) where the provider's data usage policy explicitly states that API data is not used to train their models and is not retained beyond the processing request. We can share the specific provider data policies with you before any engagement begins.
- Data sent via encrypted API calls
- Processed momentarily, not stored by provider
- Prohibited from model training by API terms
Enterprise Cloud
For clients with strict data residency, compliance, or privacy requirements, we deploy AI through isolated cloud environments — including Azure OpenAI Service, AWS Bedrock, and Google Vertex AI — where data is processed within the client's own cloud region and never leaves it.
- Data stays in your own cloud region
- AI model runs in your environment
- Full data isolation and audit logging
Private Models
For the highest level of data isolation, we deploy open-source AI models (such as Llama or Mistral) on private infrastructure, ensuring zero data is sent to any external service.
- Runs on your own servers
- No external AI service involved
- Complete data sovereignty
The choice is yours: We discuss data handling requirements at the start of every engagement and recommend the appropriate deployment model based on your industry, compliance needs, and risk tolerance.
Industry Compliance Readiness
Ecomsol is building towards formal security certifications as we grow. Our current practices are designed to align with the following standards.
SOC 2 Type II
Security, availability, and confidentiality controls
GDPR
European data protection standards
CCPA
California consumer privacy protections
HIPAA
Healthcare data handling (available with enterprise or private deployments)
PCI DSS
Payment card data security (for ecommerce transactions)
We are transparent that these are target certifications, not current certifications. We are actively working towards formal compliance and will update this page as milestones are achieved.
Questions About Security?
If you have specific data security requirements or compliance questions, we are happy to discuss them before any engagement begins.