Ecommerce & Retail

The ecommerce and retail sector generates over $6.3 trillion in global sales annually (Statista, 2025), yet the majority of mid-market and enterprise retailers still rely on fragmented manual processes for inventory management, order routing, customer support, and pricing decisions. Ecomsol deploys end-to-end AI automation systems that connect every operational layer—storefront, warehouse, support desk, and marketing—into a single intelligent workflow, eliminating repetitive tasks and freeing teams to focus on growth strategy.

Our retail automation platform integrates with Shopify, Shopify Plus, WooCommerce, Magento, BigCommerce, Amazon Seller Central, and custom headless commerce architectures. We build AI-powered inventory synchronization that updates stock levels across all channels in real time via API middleware, preventing overselling and reducing stockout events by an average of 34%. Dynamic pricing engines monitor competitor prices through Prisync and custom scraping pipelines, automatically adjusting your prices within configurable margin floors—improving gross margins by 11-15% without sacrificing competitiveness.

Customer support automation is where retailers see the fastest ROI. Our AI chatbots—built on large language models fine-tuned on your product catalog, return policies, and order data—resolve 70-80% of L1 support tickets autonomously, with average response times under 12 seconds. Combined with automated order fulfillment workflows that route orders to optimal warehouses based on proximity, inventory availability, and shipping cost, Ecomsol helps retail brands operate at enterprise scale without enterprise headcount. Our retail clients report saving an average of 55 hours per week in manual operational tasks within 90 days of deployment.